In line with Council guidance, the TMO housing office is concentrating efforts on providing essential services only. Non-emergency repairs will not be raised until further notice. All routine scheduled appointments have been cancelled until further notice.

With the suspension of face to face reporting of repairs at the office in place, essential repairs are to be reported either:

  • By telephone on 0203 643 6941 or
  • By email through -

In the event that you require an emergency repair after TMO office hours, you will need to contact Southwark Council on 0800 952 4444 or 0207 525 2600.

Please note that if you or a member of your household display symptoms of Covid-19, you must disclose this prior to an operative visiting your home.

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