You can find useful information on the housing service and your home, and discover how Gloucester Grove TMO works to make this community an even better place to live.
Click here https://forms.gloucestergrovetmo.org/bpd-survey to complete the Business Plan Development Survey.
If you need access to your intake cupboard (for example, if you are switching to a smart meter) please let us know at least 24 hours beforehand (either via telephone on 0203 643 6941 or via email on info@gloucestergrovetmo.org) so that we can arrange to have your cupboard unlocked ready for your appointment time.
Help us to Help You!
We wish to make improvements to the services that we provide to you and need your help to let us know any aspect of the services you are happy with, but more importantly tells us of areas you believe need improvements.
With your essential feedback we can then look to implement changes that you have requested and where we are unable to do this we will explain to you why. Please do take time to complete the following survey and should you require any assistance with it, just contact the TMO Office and a member of staff will be happy to help. It is only once a year but important you let us know what you think!
Everyone who returns their questionnaire will be entered into a draw with a chance to win one of seven prizes – 1 x £100, 2 x £50 and 4 x £20 (vouchers).
Please complete the questionnaire by Friday 05 April
Click here to start the survey
Please click here for an advice pack regarding the current cost of living crisis: Download our cost of living support booklet - Southwark Council
Gloucester Grove TMO is a Tenant Management Organisation set up to manage and maintain homes and communal areas on the Gloucester Grove estate, which is in the Peckham ward in Southwark.
We are a Community Interest Company (CIC) and everyone over the age of 16 living on our estate can become a member and participate in our decision making process. Being a TMO is all about giving residents a say in how local services are run.
As well as providing housing and maintenance services we also work to improve life for our residents through a range of extra initiatives and schemes. These include organising social events and activities to bring our community together.
We strive to deliver value for money and any surplus we make is ploughed straight back into improving the estate.