When you move in we will welcome you to your new home and explain how we work and the services we provide. The immediate Monday after you signed your Tenancy Agreement is the date your tenancy started and you became the legal tenant. This means you are responsible for the property and for paying your rent. You can find out more about your rights and responsibilities as a tenant in the online Tenants Handbook.

Before you move in you will need to organise for gas, electricity and water to be connected. You’ll need to give the utility companies as much notice as possible before you move in (ideally at least three days’ notice).