Our Staff Structure

As a TMO we will employ our own highly qualified staff to run the housing services from our on-site office which will be built on Cator Street. Our staff structure is as be

staff-structure

Estate Manager

 

The Director will be responsible for managing all services delivered andoverseen by the TMO. The
Directorwill be our most senior member of staff responsible for the running and managing the office and staff

Housing Officer

 

 Duties will include leading on tenancy management issues, supporting the Director to monitor the cleaning, ground maintenance and non-TMO services, working with the Board to carry out prospective new tenant visits, and carrying out an induction for all new tenants

 

Multi-skilled Operative/ Handyperson


The Handyperson will work from thelocal TMO office on the estate andbe responsible for all responsive repairs including carpentry, electrical work and plumbing. Bigger and more challenging repairs will go to a contractor.

 

 

Customer Services Officer

 


Customer Services Officers will provide our telephone,reception and administrative services.